CapillaryTech_logo_2

From Checkout to Check-in: Smarter Loyalty for Every Industry

Power high-converting experiences across retail, hospitality, C-stores, QSRs, automotives, and airlines using a single flexible platform.

Book Your
Loyalty Strategy Call

loyaty+-image-2-removebg-preview

Join 400+ Brands Driving Measurable Loyalty ROI

  • AI-Powered Personalization
    Deliver 1:1 experiences at scale with real-time targeting and rewards.
  • Faster Time to Value
    Launch in weeks with pre-built program templates and strategy playbooks.
  • Global Scalability
    Run programs across regions with localized experiences, compliance, and multilingual support.
  • Advanced Insights, Instantly
    Track KPIs, measure ROI, and optimize campaigns—all in one dashboard.
  • Low-Code, High Flexibility
    Integrate Loyalty+ seamlessly into your tech ecosystem.
  • Award-Winning Results
    Trusted by brands like PetSmart, NASCAR, and Dell to grow retention and satisfaction.

Why Global Brands Choose Capillary for Loyalty That Performs

Capillary’s Loyalty+ platform is purpose-built to drive retention, repeat purchases, and emotional loyalty across industries. Whether you're managing millions of transactions or launching in new markets, we combine powerful tech with deep domain expertise to help you scale smarter and faster.

  • Enterprise-Ready Architecture
    Built to handle billions of loyalty transactions with 99.99% uptime.
  • Industry-Customized Playbooks
    Pre-configured strategies for retail, hospitality, QSRs, convenience stores, and airlines.
  • Seamless Integrations
    Plug into your existing tech stack with ready connectors and flexible APIs.
  • Full-Service Support
    From program design to analytics, our team supports you end to end.
loyalty+-image-1-removebg-preview

Proven Impact. Trusted at Global Scale.

Capillary powers loyalty success across industries and geographies.

 500+ Loyalty Programs

 400+ Brands

  1 Bn+ Loyalty Members

 600 Bn+ Points Transacted

 99.99% System Uptime

petsmart_logo

Re-designing PetSmart's loyalty program

How PetSmart, the largest North American pet retailer, went from 0 to 10m members in under 2 months leveraging Kognitiv’s platform

10M Members

in the first 60 days

 

68M Members

loyalty program members to date

91% of Sales

are attributed to the loyalty program

 

#1

America's Best Loyalty Program 2 years in a row

Our strategy and consulting team worked with our client’s program team through a SmartJourney® design engagement to completely renovate their loyalty program. In its first year, it delivered exceptional results including higher revenue from customers and deeper engagement with members.

NASCAR_rewards_2

NASCAR Rewards: Racing Ahead in Loyalty Program Design

 

NASCAR's loyalty program—NASCAR Rewards—created with Capillary's cutting edge Loyalty Program Software, won the Platinum Award for Loyalty Program Design at the prestigious 2025 Loyalty360 Awards.